Difference between revisions of "LMD VCL - New Customer area"
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Revision as of 13:47, 6 September 2015
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Contents
Introduction
With LMD/NG 2016 releases we introduce a new customer area where purchased products, support options and discounts can be accessed.
Changes/improvements against previous customer area are:
- Instead of login data for each purchased product only one account per user is issued. Thus only one customer login is required to access all purchased products (LMD/NG 2016 and higher)
- Expiration date of subscriptions can be reviewed and renewals / updates can be ordered directly from user area. Special discounts are automatically applied!
- New customer profiles exist. Except customer id (the login name) all other customer data (eMail, password etc.) can now be changed by the user. Profiles can also be used to opt in/out for customer eMails like new version notifications or special discounts
Main section
File:Userarea.png
In main section overview of all registered products can be seem. Via the Products&Subscription, click on the product name or the blue download button the specific download area can be reached
.
Downloading a license (1)
To download license data (regutil + license file) click on the link below the Seria# header. A zip with license file and regutility is generated then. This is a great improvement against old user area, because you can now generate license files at any time without contacting support (e.g. when you misplaced them and you need to install to a new system).
SVN data (2)
If you own a license with SVN support, access data can be reviewed here.
Subscription period (3)
All new licenses (from 2016 on) include now free one-year subscription. Subscription period refers to the right to receive free new new major updates: If a new major version is released within subscription period, you'll receive automatically new version free of charge.
What happens when subscription expires?
Subscriptions refer only to the right receiving free major version updates. If your subscription expires, your licenses behaves like before (free minor updates until next major release, perpetual use of the current license).
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User Profiles
File:Userarea profile.png
Screenshot
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